Privacy Policy

1. What personal data we collect

• Inquiry data: information you provide in rental inquiry forms (e.g., name, contact details, request details).
• Contact details: email address and phone number you provide.
• Website interaction data: technical and usage information such as pages viewed, approximate location from IP (country/region level), device/browser type, and timestamps.

2. How we use personal data

We use personal data to:

• respond to and manage apartment-rental inquiries;
• communicate with you about availability and next steps;
• operate, secure, and improve our website;
• comply with legal obligations.

Depending on the purpose, we process personal data on a lawful basis provided by the applicable Ukrainian data protection rules. See also our transparency notice under the Law of Ukraine “On the protection of personal data” No 2297-VI.

3. Cookies and similar technologies

We may use cookies or similar technologies to recognize your device and remember preferences, and to understand how our website is used. Where required, we provide notice and obtain consent for tracking or other personal-data processing.

This is done in accordance with the Law of Ukraine “On the protection of personal data” No 2297-VI.

4. When we share personal data

We do not sell your personal data. We may share personal data only as necessary for:

• providing services and fulfilling inquiry requests;
• technical support and hosting providers that process data on our behalf (as processors, where applicable);
• complying with legal requirements.

5. Data retention

We keep personal data for as long as needed to fulfill the purposes described in this Policy, and to comply with applicable legal requirements. If you withdraw consent (where processing is based on consent), we will stop processing for that purpose, except where we must continue for legal reasons.

6. Your rights

Under Ukrainian law, you may have the right to access your personal data, request correction or deletion, and object to or restrict processing in cases provided by law. To exercise your rights, contact us using the details in Section 8.

This Policy is provided in accordance with the Law of Ukraine “On the protection of personal data” No 2297-VI.

7. Provider identification (for electronic commerce)

If you contact us to arrange rental services offered through electronic commerce, we provide required information about the responsible business entity for transparency before you conclude a contract.

The requirements are followed in accordance with the Law of Ukraine “On electronic commerce” No 675-VIII and the Law of Ukraine “On consumer protection” No 3153-IX.

8. Contact details

9. Legal compliance notices

• Advertising and offer communications are intended to be non-misleading and comply with the Law of Ukraine “On advertising” No 270/96-VR.
• Where advertising is distributed on the territory of Ukraine, language compliance is observed in accordance with the Law of Ukraine “On ensuring the functioning of the Ukrainian language as the state language” (Article 32).